Vitamin C and Lemon Face Cleanser

Product Description:

Boost your skin's radiance and brightness with our Vitamin C and Lemon Face Cleanser fresh and citrusy face cleanser. Soothing and light, this face cleanser uses the power of Vitamin C to target most skin issues. It helps improve skin texture and tone. You'll be left with soft, beautifully clear skin and a healthy glow. The light lemon fragrance is uplifting and invigorating. 

The Food and Drug Administration has not evaluated this product. All ingredient and use information given is for educational use only. The products offered are not intended to treat, cure, diagnose,
or prevent any disease. Any information given is my own opinion and is not intended to represent or replace the advice of a medical professional or physician. Users assume all risks when using our products. We encourage you to do personal research for information.

This store is our business, owned and operated by Sycrece's Beauty. We strive to give quality service, provide a great product at a great price and get it to you fast. So, if you have any questions, please ask. Thank you

Processing and Shipping Timeframe

Our top priority is to ensure that you receive quality products and to ship your order as soon as possible. Orders are made on demand with small batches and shipped; due to the high volume of orders, it may take up to 5-7 business days to make and process orders and up to 5 days for shipping, plus a possible 2-day delay from carriers, which is unfortunately outside our control. International orders can take up to four weeks. Some orders may ship to you in multiple packages during this time, with tracking information provided.

Understand that this order cannot be canceled or modified after purchase once submitted.

• Acknowledge all shipping and address information entered is correct and cannot be edited after submission.  Please double-check for any apt or suite # that needs to be added.

Canceling An Order

Understand that once submitted, this order cannot be canceled or modified.

• Acknowledge all shipping and address information entered is correct and cannot be edited after submission.

Items Not in Stock

We strive to have all of our products available for immediate shipment. Due to popularity and high demand for our products, some products may become back order items. We will take all necessary steps to advise you in a prompt manner if this situation occurs. If it is possible to ship a portion of your order, we will send out all available items and place the remaining item(s) on backorder. Your remaining back-order items will be shipped separately as soon as possible with no extra shipping costs charged to you. If products are out of stock, we will refund your money.

Canadian Customs Regulations

Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g., excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.

International Customs Regulations

The purchaser is responsible for paying any applicable taxes or duties that may apply. We do not calculate or collect taxes or duties from you. It is the purchaser’s responsibility to check the country and local regulations and policies of the receiving country and abide by those. It is the purchaser's responsibility to ensure the Customs Department permits the shipment of our products to your country and what the duties or tariffs may be upon delivery. We will not provide a refund on the shipping of the package if it is refused by customs or by yourself due to regulations and taxes or duties. If the package is seized by customs for any reason and is not returned to us, we cannot issue a refund.

Incorrect Shipping Information

If a package is returned to Sycrece’s Beauty due to an incorrect or incomplete shipping address provided by a customer or if the customer was not home for a delivery, the customer will be responsible for the return shipping and redelivery costs. Sycrece’s Beauty is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer. No refunds will be provided if any parts of the address are incorrect. 

No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.

Lost or Stolen Packages

Sycrece’s Beauty is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Sycrece’s Beauty will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

It is up to the customer to provide an accurate address when entering their shipping information. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.

Damaged or Missing Products

It is possible for items to shift in transit, as well as for wear and tear to appear on the package due to handling by the carrier. Please inspect your package as soon as it arrives at its destination. If any item is damaged or missing an item upon arrival, you will have 2 days to notify the business, please email us at info@sycrecesbeauty.com with photos of the damages and necessary information to support your claim and we will be happy to assist you.

Sycrece’s Beauty reserves 25 days to reship any reported missing or damaged items from the initial shipment date.

All damaged claims must be submitted within 2 business days, along with photo evidence (highly suggested) to ensure proper resolution.

Returns/Exchanges

The return/exchange policy is strictly enforced as these are considered beauty items and are not allowed to be resold. To be eligible for a return or exchange, your item must be in the same condition that you received it, unopened, unworn, or unused, with tags, and in its original packaging. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Refunds will not include shipping costs. We are not responsible for shipping costs if you choose to return the products. You’ll also need the receipt or proof of purchase. By visiting this site, you acknowledge, understand, and agree to the regulations of this policy.

Note you are allowed 1 return or exchange on your original order.

To start the return process, you can contact us at info@sycrecesbeauty.com or request a refund under your account. If your return is accepted, we’ll send you instructions on how and where to send your package. You are responsible for the shipping cost. Any items returned to us without first requesting a return will not be accepted.

Shipping fees, including return shipping fees, are not refundable. 

You can always contact us for any return questions at info@sycrecesbeauty.com.

Exceptions / Non-Returnable Items (Subscriptions, Gift Cards, Free Gifts, Etc)

No refunds or exchanges on used products, subscription boxes, gift cards, samples, free gifts, etc. The return/exchange policy is strictly enforced as these are considered beauty items and are not allowed to be resold.

Out-of-Stock Items

We strive to have all of our products available for immediate shipment. Due to popularity and high demand for our products, some products may become back order items. We will take all necessary steps to advise you in a prompt manner if this situation occurs. If it is possible to ship a portion of your order, we will send out all available items and place the remaining item(s) on backorder. Your remaining back-order items will be shipped separately as soon as possible with no extra shipping costs charged to you. If products are out of stock, we will refund your money.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right. All damaged claims must be submitted within 2 business days, along with photo evidence and order number (highly suggested) to ensure proper resolution.

Sycrece’s Beauty reserves 25 days to reship any reported missing or damaged items from the initial shipment date.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Cancellations

We do not accept cancellations on orders. You will have to return the item. Refer to the refund and exchange description for more information.  

The monthly subscription plan can be canceled at any time. This process can be done under the customer account.  If you have issues, you can cancel your subscription by emailing info@sycrecesbeauty.com with your order number.

European Union 14-day cooling off period 

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Shipping fees, including return shipping fees, are not refundable. Please remember it can take some time for your bank or credit card company to process and post the refund too. Shipping fees, including return shipping fees, are not refundable. If more than 15 business days have passed since we approved your return, please contact us at info@sycrecesbeauty.com.

Returns with Dealer/Outside Purchase
Items purchased from other retailers, dealers, or resellers and not directly from our website are not eligible for a return, refund, store credit, or exchange.